Self-Storage FAQS

Storage unit questions answered

What is self storage?

Self Storage is a relatively new idea in the UK. Our Self Storage centre offers two different sizes of storage containers, we offer 10ft and 20ft containers at our Winchester Self Storage site these are available short or long term. You bring your goods or possessions to the storage centre and park directly next to your container making access incredibly easy from your car or van, lock the container and come and go as you please 24/7. You can store almost anything unless it is perishable, live or flammable. The best way to find out how Self Storage works at Winchester Self Store is to pop in and have a look at the options available here in Winchester. Our fully trained team would be delighted to show you around and answer any queries and questions you might have. If it’s not convenient to drop in please don’t hesitate to contact us by telephone or email.

Who is Winchester Storage?

Is a trading style of Steele & Co Moving Services Ltd, with years of experience in the moving and storage business we have now entered the self storage market with our Winchester Self Storage brand and logo.

How does it work?

You can store your belongings from as little as a week or for months or even years, it’s available for as long as you need it. Storage Containers can be booked in advance to make sure the size you require is available when needed. Our storage is flexible, easy to access and you can come and go as you please, 24/7. It is secure and hassle free, in fact it couldn’t be any easier: our one-stop-shop approach also means we can arrange the collection and delivery of your goods via our sister company Steele & Co. We are small independent and fully trained to help and advise you to make sure you get the best service and value for money.

How secure is it?

We take nothing more serious than the security of your goods and possessions. We provide:

  • Staffed office during opening hours
  • Sophisticated alarm systems
  • 24 hour recorded CCTV
  • Intruder alarms
  • Secure automated entry gates
  • Strictly controlled access
  • Anti-tamper locks

You can also add your own padlocks, we stock a range of high security padlocks in our reception area.

How much does it cost?

The price you pay is determined by the size of the container or containers you may need. Prices are based on the size of container required: the smaller the container the less you pay. Estimating the space you need isn’t as simple and straightforward as it looks. It depends on what you’re storing and how it can be stowed and packed away in the container. For example, you might want to leave a walkway through the storage container to get to your possessions. We can help and advise you on how to stow your goods to make best use of the space. If you would like to get a rough idea of how much space you might need, you can use the size calculator on our Website.

What’s the shortest rental period how long can I store for?
You can store for as long as you want in fact the longer the better for us, there is no maximum rental period. However, our minimum period is one week.

Are there any extras?

The only extras are optional, those extras could be insurance, or you may want to buy some packing boxes, padlocks or tape, for example.

What’s the billing cycle?

We charge and invoice in four weekly cycles, we charge a minimum of a week or part thereof.

How much access can I have?

24/7: come and go as much as you please.

Do you provide a collection service?

Yes, collection and delivery services can be arranged at extra costs via our sister company Steele & Co.

Can my business store with you?

Yes, the access to our containers is direct: no faffing! You can store stock or archives with no fuss.

What does the insurance cover?

The optional insurance that we offer covers loss and destruction or damage to your property caused by:

  • Fire
  • Lightning
  • Explosion
  • Earthquake
  • Storm
  • Flood
  • Burst pipes
  • Theft accompanied by forcible or violent entry or exit
  • Riot
  • Strike
  • Civil commotion
  • Malicious damage
  • Impact by vehicles or aircraft
  • Damage caused by dropping of a container.

The settlement of any claim shall be by replacement, repair and/or compensation at Insurers’ option. Insurers will take into consideration the age, quality, degree of use and consequent market value of the items when calculating settlement.

This insurance is a policy of indemnity and therefore does not provide ‘new for old’ cover. Cover is restricted to the reasonable cost of repair and no claim will attach for depreciation consequent upon such repair.

In respect of documents, the basis of claims settlement shall be limited to the physical cost of replacing the documents and/or cost of reprinting, re-issue and/or reconstitution but excluding the value of the information contained thereon.

Get a free quote now

Our Simple, bespoke space calculator will help us to advise and understand the space required enabling us to quote for your storage.